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TMD: Take time to smell the roses

TMD: Take time to smell the roses

Two Minute Drill: Take time to smell the roses This week Dr. Jay is coming to you from Virginia Beach for the Two Minute Drill. His good friend Brad Cost is playing cameraman as they were attending the UVCA convention. In this week's TMD we are talking about beauty...

TMD: Hut Hut!

TMD: Hut Hut!

Two Minute Drill: Hut Hut! It’s completely appropriate that Dr. Jay is wearing this helmet in today's Two Minute Drill. This is John Riggins' helmet, Super Bowl MVP. He was a gamer in the fourth quarter. Watch this week's TMD as it is all about the fourth quarter and...

TMD: Bad Behavior

TMD: Bad Behavior

Two Minute Drill: Bad Behavior Today's topic of conversation is about bad behavior. Dr. Jay is a HUGE Ohio State University fan and so this weekend's football game is the inspiration for this week's Two Minute Drill. Make sure you listen until the very end as Dr. Jay...

TMD: Tracking Patient Goals

TMD: Tracking Patient Goals

Two Minute Drill: Tracking Patient Goals This week Dr. Jay is traveling again, bringing you the Tuesday Two Minute Drill from Detroit, Michigan. In today's TMD he is completing the circle on the discussion of self-discharges.   Patient goals Today we are...

TMD: It’s about the patient

TMD: It’s about the patient

Two Minute Drill: It's about the patient Dr. Jay in Ortigia, Italy for this week's Tuesday Two Minute Drill. He is continuing the conversation on metrics that matter. This week he is adding one more thing you should be tracking on your weekly spreadsheet.  ...

TMD: Sicilian Vibes

TMD: Sicilian Vibes

Two Minute Drill: Sicilian Vibes   It's a new week and a new location for Dr. Jay. This week Dr. Jay is in Sicily for his Tuesday Two Minute Drill talking all about metrics that actually matter. Listen to find out what one metric isn't being tracked nearly...

TMD: Guest Appearance

TMD: Guest Appearance

Two Minute Drill: Guest Appearance   This week Dr. Jay is in Florida for The National FCA conference and is joined by his good friend Aaron Reynolds. In this week's TMD, he is sharing four words he used when recovering from a recent injury and that you can use...

TMD: I got called out

TMD: I got called out

Two Minute Drill: I got called out   Well, Dr. Jay got called out by one of his best friends after last week's TMD. Make sure you listen to this week's video to hear why.   Setting clear expectations Setting clear expectations and working with your team to...

TMD: David vs. Goliath

TMD: David vs. Goliath

Two Minute Drill: David vs. Goliath   In today's Two Minute Drill, Dr. Jay is talking about customer service issues when you are David and you are fighting Goliath, a large company. Listen to this week's video to hear how he did things differently to solve an...

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