Customer Privacy Policy

Privacy Policy

Effective as of February 18, 2019, Kaizenovation Tech LLC, collectively called (“Kaizenovation Tech”) have updated the Privacy Policy.

Introduction

Kaizenovation Tech LLC collectively called (“Kaizenovation Tech”) operates several websites including kaizenovationadvisors.com (the “Websites”), as well as a number of mobile applications on behalf of our customers (collectively, the “Applications”). It is Kaizenovation Tech’s policy to respect your privacy regarding any information we may collect while operating our Websites and Applications.

This Policy describes how Kaizenovation Tech collects, uses, shares, and secures the personal information you provide. It also describes your choices regarding the use, access, and correction of your personal information.

Your privacy is critically important to us. At Kaizenovation Tech we have a few fundamental principles:

We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. We don’t store personal information on our servers unless required for the on-going operation of one of our services. In our social networking and mobile application products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Passive Collection

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Gathering of Personal Information

Certain visitors to Kaizenovation Tech’s Websites and users of Kaizenovation Tech’s Applications choose to interact with Kaizenovation Tech in ways that require Kaizenovation Tech to gather personal information. The amount and type of information that Kaizenovation Tech gathers depend on the nature of the interaction. For example, we may ask visitors to complete surveys on www.kaizenovationadvisors.com to provide their name and email address. Those who engage in transactions with Kaizenovation Tech – are asked to provide additional information including necessary personal and financial information such as a credit card number for processing the financial transactions. In each case, Kaizenovation Tech collects such information only when it is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Kaizenovation Tech, for example your name, address and phone number where needed. Kaizenovation Tech does not disclose personal information other than as described below, and visitors can always refuse to supply personal information, with the caveat that it may prevent them from engaging in certain Website-related and Application-related activities.

Aggregated Statistics

Kaizenovation Tech may collect statistics about the behavior of visitors on its Websites and users of its Applications. For instance, Kaizenovation Tech may monitor social networks and blogs on the kaizenovationadvisors.com site & may display this information publicly or provide it to others. However, Kaizenovation Tech does not disclose personal information other than as described below.

Sharing of Certain Personal Information

Kaizenovation Tech discloses personal information only to those employees, contractors, service providers and affiliated organizations that (i) need the particular information in order to process it on Kaizenovation Tech behalf or to provide services available at Kaizenovation Tech’s Websites and Applications, and (ii) that have agreed not to disclose it to others. They are authorized to use your personal information only as necessary to provide these services to us. These services may include: fulfilling your orders, payment processing, providing customer service, sending marketing communications, fulfilling subscription services, conducting research and analysis, providing cloud computing infrastructure, SMS integration, Cloud printing and more such services.

Some of those employees, contractors, and affiliated organizations may be located outside your home country; by using Kaizenovation Tech’s Websites and Applications, you consent to the transfer of such information to them. Kaizenovation Tech will not rent or sell personal information to anyone. Apart from its employees, contractors, and affiliated organizations, as described above, Kaizenovation Tech discloses personal information only when required to do so by law, or when Kaizenovation Tech believes in good faith that disclosure is reasonably necessary to protect the property or rights of Kaizenovation Tech, third parties or the public at large. If you are a registered user of a Kaizenovation Tech Website or Application and have supplied your email address, Kaizenovation Tech may occasionally send you an email to tell you about new features, to solicit your feedback, or just to keep you updated with what’s going on with Kaizenovation Tech and our products. You may also sign up to receive newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link placed in the emails we send to you, or at your member profile on our website, or by contacting us at techsupport@kaizenovate.com.

We primarily use our product blogs to communicate this kind of information, so we expect to keep these kinds of emails to a minimum. If you send us a request (for example, via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Kaizenovation Tech takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of personal information.

Retention of Personal Information

We will retain your personal information for as long as an Account is active or as needed to provide the Service(s). We will retain Your Data as necessary to comply with our legal obligations, maintain accurate financial and other records, resolve disputes, and enforce our agreements.

If you wish to terminate your Account or request that we no longer use your personal information, please contact us at techsupport@kaizenovate.com.

Correction or Removal of Personal Information

Upon request, Kaizenovation Tech will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account or by contacting us at techsupport@kaizenovate.com. We will respond to your request within a reasonable timeframe.

We will retain the personal data we process on behalf of our Customers for as long as needed to provide services to our Customers. We will retain personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Mobile Applications

When you download, install and use our Mobile Applications, we automatically collect information on the type of device you use, operating system version, and the device identifier (or “UDID”).

We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure that you receive appropriate notifications, we will need to collect certain information about your device such as operating system and user identification information.

We collect your location-based information for the purpose of locating a place that you may be searching for, in your area. We will only share this information with our mapping provider for the sole purpose of providing you this service.

You may opt-out of location-based services at any time by changing the setting at the device level.

We use Analytics to allow us to better understand the functionality of our Mobile Application on your mobile or handheld device. This Mobile Application may record information such as how often you use the Mobile Application, the events that occur within the Mobile Application, aggregated usage, performance data, and where the Mobile Application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the Mobile Application.

Links to Third Party Sites

Our Websites contain links to other websites that are not owned or controlled by Kaizenovation Tech. Please be aware that we are not responsible for the privacy practices of other such websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects personal information.

Testimonials

We post customer testimonials/comments/reviews on our Websites, which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial.

Tracking Technologies

Kaizenovation Tech and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

Ads

We partner with a third party to deliver ads appearing on any of our Websites or Applications to users. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, click here[3] & if you are located in the European Union (EU) click here[4]. Please note that you will continue to receive generic ads.

Analytics

We collect analytics information when you use Kaizenovation Tech’s Websites and Applications to help us improve them. Kaizenovation Tech may also share data about your actions on our Websites with third-party service providers of analytics services.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. If you have any questions about the security of your personal information, you can contact us at techsupport@kaizenovate.com.

Changes to The Privacy Policy

We may update our Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Social Media Features

Kaizenovation Tech’s Websites include social media features, such as the Facebook “Like” button, the “Share This” button or interactive mini-programs. After taking your consent, these features may collect your IP address, the page you are visiting on our Websites and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing them.

Children’s Personal Information

Kaizenovation Tech does not knowingly collect any personal information from children under the age of 17. If you are under the age of 17, please do not submit any personal information through our Websites or Apps. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Websites or Apps without their permission. If you have reason to believe that a child under the age of 17 has provided personal information to us through the Websites or Services, please contact us at techsupport@kaizenovate.com, and we will use commercially reasonable efforts to delete that information.

Contact Us

If you have questions regarding this Policy or about Kaizenovation Tech’s privacy practices, please contact us by email at techsupport@kaizenovate.com